Custom Designs | Higher Quality | Lower Prices

Terms & Conditions

Terms and Conditions

This website and its contents is owned and operated by The Trustee for Razzino Trust (“Razzino Furniture”) ABN No. 14 298 790 528. By accessing or using this website, you agree to accept and comply with the terms, conditions, notices and disclaimers contained in the terms and conditions, including the “Privacy Matters” set out below, and any other terms and conditions stated elsewhere on the website (referred to collectively as “Terms and Conditions”).

Razzino Furniture reserves the right at all times to amend these Terms and Conditions without notice. We therefore encourage you to check this document regularly.

You agree to indemnify and keep indemnified Razzino Furniture in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which Razzino Furniture may suffer or incur as a direct or indirect result of your wilful or negligent act or omission with respect to the your use of the website (or any part of it) or the violation of these Terms and Conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity.

This website is subject to copyright under Australian law and, under international treaties, and the laws of many other countries. The website contains trademarks, intellectual property and copyright protected works which is owned by Razzino Furniture, and third parties. Except for the direct purpose of viewing, accessing or interacting with the website for your own personal use or as otherwise indicated on the website or these Terms and Conditions, you must not copy, communicate to the public, adapt, transfer, distribute or store any of the contents of the website, or incorporate any part of the website into another website without Razzino Furniture’s express consent.

Razzino Furniture reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the website, at any time without notice. Without limiting the operation of any other Terms and Conditions herein, Razzino Furniture will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on Razzino Furniture’s liability will survive such termination.

Razzino Furniture makes no representation that the content of the website complies with the laws of any country outside Australia. All rights not expressly granted herein are reserved.

 

PAYMENT

We accept MasterCard and Visa payment via credit card.

You may also pay via EFT or cash. To proceed with this method you may select, pay on pick up or contact us to arrange an invoice to be provided for EFT transfer.

 

Cash and EFT payment must be paid within 5 days of confirming order. Your order will be cancelled if we have not received a minimum 30% deposit within the 5 day timeframe. If we have not received confirmation from you after this date your order will be cancelled.

 

CANCELLATION OF ORDER

We offer a 7 day change of mind policy for peace of mind. If for any reason you wish to return your purchase, we will offer a refund upon meeting the following criteria:

- If the product is not defective, it must be unopened or repackaged in perfect re-saleable condition

- Return delivery must be at your own cost in order to apply for refund.

- All cancelled orders pre and post delivery will incur a 5% fee for administration and operating costs incurred. The 5% fee is based on the total price of the product (s) purchased.

 

VARIATIONS AND SPECIFICATIONS

Your product may exhibit different characteristics to the sample showroom furniture. We reserve the right to change dimensions, design and construction and to match fabrics according to our best judgement without prior notice.

 

CUSTOMER GUARANTEES

The following only applies if you are a deemed "consumer" under the Australian Consumer Law and may not apply in your particular case. In telling you the following, we do not vary or extend the remedies otherwise available to you.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If there is a defect in your Razzino Furniture product that appears within the first 12 months, we will do the following:

  1. If a product has a minor defect, we will, at our option, repair it or offer you a replacement.
  2. If a product has a major defect, you are entitled to:
  • reject the goods and receive a refund; or
  • reject the goods and receive an identical replacement, or one of similar value if reasonably available; or
  • keep the goods and receive compensation for the drop in value caused by the problem.

To the full extent permitted by law, the maximum aggregate liability of Razzino Furniture for any breach of a condition, guarantee or warranty whether implied by law or otherwise (including the Australian Customer Law), is limited to the amount payable by you to us in respect of the product giving rise to the liability.

 

INTELLECTUAL PROPERTY

You acknowledge that at all times all intellectual property including, but not limited to, designs, techniques, methods of manufacture, photographs, specifications, artwork, text, patented inventions and registered designs remain the property of Razzino Furniture.

The customer will not knowingly allow any intellectual property belonging to Razzino Furniture to be reverse engineered, pirated or copied or breached in any other manner. Razzino Furniture may be entitled to compensation for any loss of royalties, damages and/or costs arising from the breach of Razzino Furniture's intellectual property rights.

 

GENERAL

If any part of these terms and conditions is found to be void, invalid or otherwise unenforceable, then that part will be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. The remainder of these terms and conditions continues to be enforceable and valid

 

GOVERNING LAW

These terms and conditions will be governed by and construed in accordance with the laws of the State or Territory in Australia where the products are purchased.

For further information please contact:


RAZZINO FURNITURE CUSTOMER SERVICE 
Email info@razzinofurniture.com.au 
Phone 08 7226 8018