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The quality of our products and customer satisfaction is our top priority. Please feel free to contact us anytime so that we may assist with any query.
SHIPPING
Please allow up to 1-7 days on average dispatch time from distribution warehouse plus freight delivery time. All pricing / time frames / tracking will be provided at and upon check out.
Please note, by selecting 'PICK UP', you are choosing to collect your order direct from the Razzino Furniture warehouse in Adelaide. The item may not be in stock at our Adelaide warehouse immediately. We will contact you to confirm a time for collection. Please feel free to contact us to confirm status of any product prior to purchase if your order is urgent.
Click & Collect: Please wait for a call or email from us confirming your order is ready for pick-up.
Local Adelaide deliveries: Local Adelaide deliveries start at $80 and may be delivered by ourselves or our partner courier; we will confirm a delivery date once full payment has been received.
Interstate Deliveries: Deliveries are Monday to Friday, 9am to 5pm, excluding public holidays. For all deliveries freight is calculated at checkout, though due to the size and weight of the packages sometimes the estimate is incorrect. For an accurate freight quote please email info@razzinofurniture.com.au and we will get back to you with an updated price as soon as possible.
All item(s) in stock will be dispatched within 1-5 business days and delivered within 7-10 business days of order (unless otherwise specified) or pickup from our showroom. All deliveries will receive a call with a rough ETA once the courier has collected their order; All basic deliveries are 1 person only and for assistance may be required to unload heavy/bulky items.
What if I'm not home to receive my order?: If there is a safe space for the driver to leave the package/s they will, otherwise they will leave a card with details for you to organise re-delivery.
Please ensure your delivery address is correct. You have a limited timeframe to update your delivery address with us by contacting us. There may be a redirection fee if the item/s has already been dispatched.
Please see below for estimated transit times:
Metro Adelaide 1-3 business days
Metro Melbourne & Sydney 1-3 business days
Metro Brisbane 4-7 business days
Metro Perth 4-7 business days
Northern Territory & Tasmania 5-10 business days.
Returns: Please see our Returns Policy for more details.
The quality of our products and customer satisfaction is our top priority. Please feel free to contact us anytime so that we may assist with any query.